1. The most important step is to use a storyboard, which is a sequence of short, detailed descriptions combined with images. If there are any problems in the storyboarding process, they can be fixed here.

2. Write as if speaking to a ten year-old. This ensures more detailed descriptions, which is absolutely necessary.

3. Use plenty of illustrations, screen shots and icons, with highlighting and numbering (if necessary). Text is not enough.

4. Present all information in short sections, so the software manual resembles a slide show.

5. If the process is quite complex, consider using video. The advantage of video is the user can play it over and over again until they 'get it.'

6. Test, test, and test again. All it takes is one missed step to cause the entire process to fail. If a step is missed, add in the missing piece and test the process again. If necessary, get a colleague to test the software manual process. All too often, the human mind has a tendency to 'fill in the blanks.'

'A smart writer knows that you have to make content easy to understand. If you do, you'll create a great user experience and a happy customer, one who will be loyal to you over the course of time,' said Segal.

Download the report: 10 Things You Must Know Before You Hire ANY Professional Writer at: http://nathansegal.org/report/10thingswriters.zip

Nathan Segal has been working as a technical writer since 1997. He writes software manuals, reviews and tutorials for magazines and businesses. He has written hundreds of articles for computer magazines in Canada, the United States and Great Britain. You can view his portfolio at http://nathansegal.org

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RECEIPT SAVER PRO

May 21, 2013 - Fine Products, Inc. (FPI) is proudly introducing and seeking licensees for the 'Receipt Saver Pro,' a New 'GO GREEN' pat. pending consumer retail technology.

With a single 'Receipt Saver Pro' Card or Fob, consumers can electronically archive all their desired retail shopping receipts paid by either cash, debit or by credit in one easy paperless networked location to remotely track their spending and for easy access for any future returns. The technology is ideal for retailers and network providers to boost their consumer base, marketing and service to their customers.

The product is an electronic receipt saver. With the added feature, in addition to your regular itemized transactions, consumers can have an electronic copy of their retail receipts directed to their personal account on a secure server. Software on the server will allow the consumers to sort their receipts for desired record retention or tax purposes and it will also make it easier to access receipts for future returns.

The new patent pending technology was developed by Vadim Drozd of New Jersey. The Receipt Saver Pro Technology is available now for technology transfer or licensing.

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Eagan, Minn. - Thomson Reuters Expert Witness Services announced today that social media intelligence from Converseon is now available as part of its Expert Intelligence Reports. The reports combine social media intelligence from Converseon's Conversation Miner™ analytics with court documents, cases, depositions, transcripts, Daubert challenge information and more to provide the most comprehensive evaluation of opposing experts available.

Thomson Reuters Expert Witness Services is the leading authority for locating and researching expert witnesses. Expert Intelligence Reports provide the industry's most comprehensive collection of background and history information on expert witnesses.

Converseon is an award-winning social media consultancy that applies proprietary social intelligence and analytics technologies to monitor, measure and draw deep insights from social media conversations. Converseon draws from a multitude of social media sources, including Twitter, blogs, message boards, social networks and more to form a complete history of an expert's social media interactions. A combination of automated and human analysis then combs the information for patterns and insights.

Social footprint reporting is available as an additional add-on in Premium Expert Intelligence Reports, providing a comprehensive overview of an expert's online social footprint. Each report includes:

· Identification of online social channels in which the expert is active
· Categorization and analysis of the themes the experts posts about online
· The expert's publicly available social media contributions in easy-to-review spreadsheet format

'Drawing a complete profile of an expert witness requires compiling information from as broad and deep of a pool of information as possible,' said Kristin Nimsger, managing director and general manager, Litigation, Thomson Reuters. 'Converseon social media intelligence adds a wealth of information about an expert's history and personal views in their particular area of expertise. It can reveal past statements that may be at odds with their testimony, and show inconsistencies or how their viewpoints have changed over time. That social media intelligence can be invaluable in challenging opposing experts, and complements the court documents, public records data, and other information contained in the Expert Intelligence Reports. Now more than ever, Expert Intelligence Reports provide the most detailed research of opposing experts, and does it quickly, thoroughly and cost-effectively.'

More information on Thomson Reuters Expert Witness Services can be found at: http://trexpertwitness.com/

Thomson Reuters
Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minn., Thomson Reuters employs approximately 60,000 people and operates in over 100 countries. For more information, go to www.thomsonreuters.com.

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"The 3rd Platform is not just a technology revolution; it's also a customer revolution. As a result, expect the rise of new software business models that align more closely with business outcomes and customers' experiences," said Amy Konary, Research Vice President for Software Licensing, Provisioning, and Delivery. "Customers should expect to see models that enable access to and consumption of applications when and where they want. Pricing will scale up or down according to consumption or need, allowing customers to pay only for what they use."

Additional IDC analysis shows:

The 3rd Platform makes possible a broad proliferation of two important, value-generating overlays – big data analytics and social technologies.

Most net-new commercial applications – as much as 82%, according to IDC – are being built specifically for cloud delivery in 2013. By 2016, nearly $1 of every $6 spent on packaged software and $1 of every $5 spent on applications will be consumed via the software-as-a-service (SaaS) model.

Customers want access to positive outcomes, and subscription pricing has proven to be a better means of facilitating this access than the perpetual license model.

Start-ups aren't the only ones offering subscription license models – 16% of the top 100 software vendors have more than 50% of their revenue coming from subscription and virtually all software vendors are at various stages in a seminal transition in how they build, sell, and deliver their products as services hoping to generate more revenue and improve customer satisfaction.

"Disruption rarely, if ever, leads to wholesale replacement," cautions Konary. "IDC believes that while packaged software applications are being slowly re-platformed for virtualized use on converged systems in datacenters, they will be available for distributed client/server computing environments (the 2nd Platform), and they will be priced and licensed accordingly. These applications will just become less interesting than they once were, as software developers shift innovation to where the growth opportunity exists – the 3rd Platform."

The IDC report, The Coming of the 3rd Platform and What This Means for Software Business Models (IDC #240918) focuses on the rise of the 3rd Platform and the ways in which software business models will change as a result. Advice to customers on the pricing and licensing of software-based applications and services is provided.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 49 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com.

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Telefónica Digital has been highlighted as a global leader in M2M Communication Service Provision (CSP) by two separate analyst houses. Analysys Mason, in their 2013 M2M Scorecard, placed Telefónica in the 'Industry Icons' category. While in their annual benchmarking study, Machina Research noted that 'Telefónica is the company that has done most during the last 12 months to strengthen its position in M2M'.

The analysts' research is a strong endorsement of the steps and investments Telefónica has made to bolster its global M2M capabilities. This includes taking a lead role in creating a multi-operator alliance which now includes eight leading mobile operator groups. It reflects the development of in-house platforms, such as its Smart M2M platform, as well as forming the right partnerships to operate in both the horizontal connectivity and vertical value added services markets.

Analysys Mason's 2013 M2M CSP Scorecard ranks providers in one of four categories: Industry Icons, Trailing Titans, Challenged Underdogs and Niche Notables. The Industry Icons category, in which Telefónica was placed, are those companies that dominate the M2M market, have the largest M2M business and the best capacity to co-ordinate their teams, network, partnerships, strategy and R&D. In the case of Telefónica, Analysys Mason highlighted its centralised structure and partnership philosophy*.

In their 2013 M2M CSP Benchmarking Study, Machina Research compared six key areas: Pedigree, Platform, Place, Partnerships, Process and People. Based on ratings across each of these areas, Machina Research identified a clear top tier of four CSP global leaders, of which Telefónica was one. Machina particularly praised Telefónica for its excellent coverage of Latin America and good coverage in Europe, strategic alliances, strong R&D capabilities and multi-carrier IMSI swapping arrangements.

The two firms were not the only ones to highlight Telefónica's progress in the past year. In its annual M2M Roundup report, Current Analysis states that Telefonica has worked hard to develop solutions that go beyond connectivity sales. It is increasingly involved in value-added services and end-to-end integration, especially in e-health, financial services, and security, where it has dedicated practices. It has also developed end-to-end solutions in fleet management, asset tracking, point of sale, usage-based insurance, 'smart taxis,' consumer electronics devices with multiple payment models, and a smart meter-reading platform for utilities.

'All three reports reflect the strong momentum we have in our M2M business,' said Carlos Morales, Director of M2M and Cloud at Telefónica Digital. 'They are also a great endorsement of our approach to this market, combining our excellent R&D capabilities with the right alliances and partnerships to meet the needs of a wide variety of customers.'

Commenting on Machina's findings, the author Matt Hatton said, 'Telefonica has every reason to be very proud this year. It has had a great year in M2M. The lead role it played in the multi-operator alliance, strategic arrangements with the likes of Telit and Masternaut, and a move up the value chain into products such as usage-based insurance all helped to persuade us that Telefonica deserved a place as one of the top tier of global M2M CSPs.'

Steve Hilton at Analysys Mason said, 'we ranked Telefónica as an Industry Icon having created a strong set of partnerships and having a fairly high level of commitment from these partners. We also believe the creation of Telefónica Digital has given it the right organisational structure with a dedicated M2M services team.'

Kathryn Weldon at Current Analysis notes that Telefonica has'shown innovation and focus, with many end-to-end solutions and integration services capabilities that are key to the growth of the market'.

*Analysys Mason,M2M scorecard for communications service providers: 2012, by Steve Hilton, 22 January 2013, Survey report,(format: PDF (22 pages); Excel)http://www.analysysmason.com/Templates/Pages/KnowledgeCentreArticle1.aspx?id=12640)

About Telefónica Digital

Telefónica Digital is a global business division of Telefónica. Its mission is to seize the opportunities within the digital world and deliver new growth for Telefónica through research & development, venture capital, global partnerships and digital services such as cloud computing, security services, mobile advertising, M2M and eHealth. It is also driving innovation in over the top communications under a new umbrella brand called TU and in Big Data through Telefónica Dynamic Insights. Telefónica Digital will deliver these new products and services to Telefónica's 316 million customers as well as entering new markets. It is headquartered in London with regional centres in Silicon Valley, Sao Paulo, Spain and Tel Aviv. Jajah, TokBox, Terra, Media Networks Latin America, 48 and giffgaff are all managed under the Telefónica Digital umbrella.

To sign up for news alerts and read commentary on Telefónica Digital, visit www.telefonica.com/digitalhuband track them on Twitter @tefdigital

For more information about m2m business, visit m2m.telefonica.com or follow on Twitter at @m2mtelefonica

View press release in a new page (PDF 69 KB)

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A smooth and seamless integration of Wi-Fi access is an increasingly important part of any mobile broadband service. Most smartphone users have experienced the frustration of being automatically connected to a Wi-Fi network only to face a noticeably slower connection speed.

To ensure users always get the best connection, Ericsson (NASDAQ: ERIC) today announces its 3GPP compliant Wi-Fi network access, control and management solutions. These enable mobile operators to easily incorporate Wi-Fi in their heterogeneous network strategy, while delivering a consistently high-performance user experience, even in high traffic areas. Incorporating Wi-Fi is a key focus of tier-one mobile operators.

Daryl Schoolar, Principal Analyst, Network Infrastructure at Ovum, said: "Ericsson has clearly differentiated its carrier Wi-Fi solution through tighter integration with mobile operator's 3GPP access, control and network management. This approach should yield a better end-user experience by preventing some of Wi-Fi's well-known bad habits from being imposed upon users. At the same time, operators should welcome the tight integration of Wi-Fi and mobile, as exemplified by Ericsson's solution, thanks to the benefits derived from improving network resource optimization and ease in implementing and delivering Wi-Fi service offerings."

Key to the user experience is an Ericsson industry-first feature that automatically selects the best connection: real-time traffic steering. Ericsson's real-time traffic steering is a software upgrade that constantly assesses key performance indicators in both the mobile 3GPP network and the Wi-Fi network before dynamically and seamlessly shifting the consumer's smartphone connection between networks. This ensures the best user experience and optimizes network resources. Real-time traffic steering is a network-driven feature requiring no user intervention or additional device software. Ericsson also now supports access selection, a self-optimizing network (SON) feature enabling load-balancing between Wi-Fi and 3GPP networks to optimize the average user experience.

Thomas Noren, Vice President and Head of Product Area Radio, Ericsson, says: "Heterogeneous network strategies among leading mobile operators are focused on delivering a great mobile broadband experience to their customers, wherever they are. By coordinating licensed small cells with the macro cell, as we announced earlier this year, and intelligently integrating Wi-Fi and 3GPP throughout the network, we're providing operators with the most effective way to deliver consistently high performance consumer connections."

With indoor areas increasingly prone to mobile network congestion, Ericsson has also developed the first 802.11ac access point designed to enable mobile operators to deliver supplemental small cell or standalone Wi-Fi coverage indoors. The 802.11ac standard is common on tablets and increasingly prevalent on smartphones.

Two new cloud-controller options, both featuring 3GPP-standard interfaces to the mobile core, make it easier and more cost-efficient for operators to add Wi-Fi to their existing mobile services. The Ericsson Evo Controller now features a Wi-Fi controller blade, the WIC 8030. A new standalone controller, the WIC 8100, supports up to 10,000 access points and 500,000 concurrent subscribers, allowing operators to consolidate multiple Wi-Fi networks from a centralized location in a cost-efficient way.

Ericsson is also introducing integrated management of Wi-Fi and 3GPP networks on a common platform, simplifying operations and reducing network costs.

These new Wi-Fi 3GPP integration products and features provide complementary and incremental benefits to emerging industry standard features that Ericsson supports, including: Access Network Discovery and Selection Function (ANDSF), IP session mobility (also referred to as IP address preservation) and Wi-Fi CERTIFIED Passpoint(TM) (based on the Wi-Fi Alliance Hotspot 2.0 Specification). Ericsson also offers Wi-Fi 3GPP integration solutions to optimize the user experience for operators targeting residential Wi-Fi coverage. At MWC 2013, Ericsson announced a new Wi-Fi Gateway application on the Smart Services Router (SSR) which also supports integration of Wi-Fi networks with mobile broadband infrastructure.

NOTES TO EDITORS

Ericsson heterogeneous network advantages confirmed in live networks:

http://www.ericsson.com/news/1680632?idx=60

New applications out on Ericsson Smart Services Routers

http://www.ericsson.com/news/1679116

White paper: Wi-Fi in Heterogeneous Networks

Ericsson Review: Achieving carrier-grade Wi-Fi in the 3GPP world

Download high-resolution photos and broadcast-quality video at www.ericsson.com/press

Ericsson is a world-leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.

Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today 40 percent of the world's mobile traffic goes through Ericsson networks and we support customers' networks servicing more than 2.5 billion subscriptions.

We are more than 110,000 people working with customers in more than 180 countries. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2012 the company's net sales were SEK 227.8 billion (USD 33.8 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges.

www.ericsson.com
www.ericsson.com/news
www.twitter.com/ericssonpress
www.facebook.com/ericsson
www.youtube.com/ericssonpress

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CTIA Wireless - Gemalto (Euronext NL0000400653 GTO), the world leader in digital security, announces its Cinterion® M2M technology will provide wireless connectivity for Encore Networks' routers deployed in mission critical applications for diverse market segments from Government, Electrical, Oil & Gas, Waste & Water, Transportation and Enterprise. Developed by Encore Networks, an industrial M2M solutions leader, its routers use Gemalto's award-winning Cinterion® multimode M2M solution that enables industries to wirelessly gather mission critical data from legacy customer premise equipment and rapidly transmit it to centers around the country.

The Encore Networks ruggedized routers provides cellular IP connectivity using Gemalto's Cinterion® M2M communication module engineered to withstand high temperatures, humidity, vibration and shock with proven reliability in the harshest conditions and most severe weather conditions. The solution enables secure 3G connectivity on both CDMA and GSM mobile networks allowing integrators to develop one product design for any mobile network while significantly reducing development costs and speeding up time to market for innovative products. With a footprint that matches Gemalto's other 3G and future-oriented M2M modules, the Encore Networks router can be easily customized or upgraded without major design changes as technology needs and networks evolve.

'Gemalto's unique multimode solution helped us design and quickly launch a first-to-market innovative industrial hardened router to cost-effectively upgrade any hard wire copper solution to wireless,' said Peter Madsen, CEO, Encore Networks. 'With network operators in the US suspending support for wired line infrastructure over the next four years, Gemalto and Encore are well positioned to solve critical connectivity challenges for millions of applications, ranging from industrial automation for M2M and SCADA (Supervisory Control and Data Acquisition) systems to traffic lights and more.'

'Reliable connectivity is of the utmost concern in any vertical market and this first-of-its-kind multimode module helps ensure organizations can implement one solution across the country that will work on today's diverse and evolving networks,' said Paul Kobos, Head of Sales for M2M at Gemalto North America. 'Gemalto is committed to helping global enterprises and industries protect their technology investments with intelligent M2M solutions that support forward evolution and stand the test of time.'

About Gemalto

Gemalto (Euronext NL0000400653 GTO) is the world leader in digital security with 2012 annual revenues of €2.2 billion and more than 10,000 employees operating out of 83 offices and 13 Research & Development centers, located in 43 countries.

We are at the heart of the rapidly evolving digital society. Billions of people worldwide increasingly want the freedom to communicate, travel, shop, bank, entertain and work – anytime, everywhere – in ways that are enjoyable and safe. Gemalto delivers on their expanding needs for personal mobile services, payment security, authenticated cloud access, identity and privacy protection, eHealthcare and eGovernment efficiency, convenient ticketing and dependable machine-to-machine (M2M) applications. We develop secure embedded software and secure products which we design and personalize. Our platforms and services manage these products, the confidential data they contain and the trusted end-user services made possible.

Our innovations enable our clients to offer trusted and convenient digital services to billions of individuals. Gemalto thrives with the growing number of people using its solutions to interact with the digital and wireless world.

For more information visit www.gemalto.com, www.justaskgemalto.com, blog.gemalto.com, or follow @gemalto on Twitter.

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Dell today announced it will enable Microsoft Windows Server Hyper-V as a viable hypervisor choice for the OpenStack cloud platform. This development, which is the first instance of a leading technology vendor enabling Windows Server Hyper-V hypervisor on OpenStack for private clouds, will give customers additional flexibility and choice to run OpenStack workloads within their existing Windows Server environments.

Dell will enable key features of the Windows Server 2012 virtualization platform for OpenStack, including network virtualization, policy-based isolation, Quality of Service (QoS) and multi-tenancy. Additionally, Dell is working with other OpenStack members for the optimization of OpenStack components including OpenStack Compute for Hyper-V, OpenStack Block Storage for Windows, and Dell Crowbar provisioning. Dell is targeting availability of initial functionality in an upcoming release of the OpenStack project.

'Dell has been an active sponsor of OpenStack for almost three years,' said Forrest Norrod, general manager, Dell Server Solutions. 'This project from Dell will help the OpenStack community gain additional value from investments in Windows Server 2012, with opportunity to further explore OpenStack-based solutions and workloads within existing environments.'

Dell and Microsoft have a longstanding relationship and this effort is in addition to Dell's current support for native Windows Server 2012 and Hyper-V. Microsoft is working with Dell to provide support to enable interoperability. Dell will also work to have System Center 2012 Virtual Machine Manager, federated with OpenStack Image Manager, to provide full functionality. The concept of federating System Center Virtual Machine Manager with OpenStack Image Manager is to minimize synchronization issues to OpenStack customers running a hybrid environment with Integration to customers using Window Server 2012 Hyper-V in this environment.

Dell has been part of the OpenStack community since its announcement in 2010 and offers a packaged OpenStack solution today, the Dell OpenStack-Powered Cloud Solution, along with a number of joint solutions with partners. Dell also holds two seats on the OpenStack Board of Directors.

As part of Dell's broader cloud strategy, Dell has been a pioneer in working with customers to design and build private clouds through its industry-leading Server, Storage and Networking infrastructure products in addition to its recently unveiled Active Systems portfolio.

About Openstack
OpenStack is a cloud operating system that controls large pools of compute, storage, and networking resources throughout a datacenter, all managed through a dashboard that gives administrators control while empowering their users to provision resources through a web interface. The OpenStack Foundation promotes the development, distribution and adoption of the OpenStack cloud operating system. For more information, visit www.openstack.org.

About Dell
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

Dell Enterprise Forum
Dell Enterprise Forum is the premier technical event for the Dell data center community. End users and channel partners will learn how to optimize Dell enterprise environments from servers to storage to cloud. Learn more at www.DellEnterpriseForum.com or follow #DellEF on Twitter.

Dell, Dell Enterprise Forum, and PowerEdge are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

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Avaya delivers standards-based video collaboration on its Avaya Aura platform as well as traditional video conferencing through its acquisition of Radvision, which has been providing open, interoperable IP-based video solutions for more than 20 years. In addition, Avaya offers Collaborative Cloud enablement solutions for service providers, and Scopia video solutions are at the core of many video-as-a-service (VaaS) offerings and VNOC services.

As a leading provider of real-time enterprise collaboration solutions, Avaya will actively participate in the technical activities of the OVCC as well as provide its expertise in the areas of video software and hardware interoperability, call control platforms, and session border control. By joining the consortium, Avaya experts will help deliver better multivendor interoperability and performance and help protect the investments customers have already made in video technologies.

OVCC members are creating expansive visual and collaborative communication opportunities to deliver video as the new voice. The world's most influential global and managed service providers offer enterprise users a consistent experience with services easy enough to use everyday.

Executive Quotes:

"We are pleased to welcome Avaya, whose membership signals its commitment to growing the overall visual and collaborative communications market and connecting video calls as effortlessly as connecting a mobile call. Avaya and more than 30 other OVCC members have joined the consortium to answer market needs and opportunities for their customers that can only be addressed with a quality-assured global service delivery network open to any service provider, managed service provider and device maker."
--Andrew McFadzen, President, OVCC

"Avaya has a rich heritage of actively participating in industry standardization bodies and consortium activities as a way to help ensure that our products meet customer needs and applicable requirements, and also to better align Avaya innovations and emerging, industry standards. We're delighted to join the OVCC and help it deliver on its promise of enabling video collaboration across any network, vendor platform, and device."
--Gary E. Barnett, SVP and General Manager, Avaya

About OVCC
Open Visual Communications Consortium creates expansive visual and collaborative communication opportunities to deliver video as the new voice. The groundbreaking OVCC global service delivery network creates the technical and commercial framework for OVCC service providers to deliver consistent visual and collaborative communications experiences to enterprise users across networks, vendors and devices. OVCC members are global video exchange providers, network providers, manufacturers and solution providers dedicated to transforming everyday business communication from simple and reliable audio to simple and reliable video. For more information or to join the Consortium, visit www.ovcc.net. Open Visual Communications Consortium is a non-profit organization under Section 501(c)(6) of the Internal Revenue Code.

About Avaya:
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov . Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

OVCC is a trademark or registered trademark of the Open Visual Communications Consortium in the United States, other countries or both. All other product or service names are the property of their respective owners.

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The acquisition was financed from VASCO's existing cash balances. The acquisition is expected to be dilutive in 2013, due in large part to the amortization of purchased intangible assets. The acquisition is expected to be accretive in 2014.

Cronto was founded in 2005 as a University of Cambridge spin-out and is the market leader in the field of secure visual transaction authentication and signature solutions for online banking applications. The CrontoSign solution (also known as photoTAN) has been chosen to secure transactions of customers of leading German and Swiss banks such as Commerzbank AG and Raiffeisen Switzerland.

Cronto's patented CrontoSign technology is a simple, user friendly and effective way to withstand even very sophisticated attacks by Trojan malware, targeting online banking services. CrontoSign protects against such attacks as it allows the bank to establish a secure optical communication channel with the client. Account holders can simply 'scan' a CrontoSign image displayed on their bank's website and verify the details of the payment on a trusted display. They can choose between the CrontoSign mobile application or a dedicated CrontoSign hardware device.

VASCO will add the patented CrontoSign products to its offerings for the global banking market.
In a later phase, VASCO anticipates that Cronto's products will be integrated into MYDIGIPASS.COM, VASCO's strong authentication platform to secure the consumers' online applications/accounts.

VASCO expects that Cronto will contribute greatly to VASCO's future innovation efforts, due to its knowledge and expertise in advanced statistical data analysis and machine learning algorithms that underpins high speed and reliability of image based transactions and due to its close ties with the University of Cambridge.

'The acquisition of Cronto is a strong example of VASCO investing in its future growth,' states T. Kendall Hunt, VASCO's Chairman and CEO. 'Through our make-or-buy strategy for new technologies, we will keep scanning the market for suitable companies to join VASCO. Today, we would like to welcome Cronto's management and staff into the VASCO family.'

'Our objectives are to reinforce our leadership position in the banking authentication market and to become a successful business-to-consumer authentication services provider. The acquisition of Cronto is a significant step forward in helping us achieve both objectives,' says Jan Valcke, VASCO's President and COO. 'Cronto adds important innovative authentication technology to VASCO's technology portfolio, traditionally a point of attention for a market driven company like VASCO.'

'CrontoSign helps to bring trust in the online environment and to protect against Man-in-the-Browser and social engineering attacks. It is also highly accepted by the end users due to the simplicity of its operations, delivering the secure 'What you see is what you sign (WYSIWYS)' experience at one touch of a button.' said Igor Drokov, CEO and co-founder of Cronto. 'Joining forces with VASCO will allow us to leverage their leading position in the global authentication & security market bringing this and future products to new customers and new applications worldwide.'

Dr. Elena Punskaya, Cronto's co-founder and CTO added: 'The combination of the experience and R&D capacity will allow Cronto and VASCO to continue to identify new opportunities and implement the market vision, taking advantage of Cronto's position in Cambridge, UK – an undisputed centre in the global innovation landscape.'

About VASCO
VASCO is a leading supplier of strong authentication and e-signature solutions and services specializing in Internet Security applications and transactions. VASCO has positioned itself as global software company for Internet Security serving a customer base of approximately 10,000 companies in more than 100 countries, including approximately 1,700 international financial institutions. VASCO's prime markets are the financial sector, enterprise security, e-commerce and e-government.

Forward Looking Statements:
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934 and Section 27A of the Securities Act of 1933. Such forward-looking statements are subject to certain risks, uncertainties and assumptions and include, among other things, our expectations regarding the DigiNotar bankruptcy process and our ability to recover related amounts held in escrow, as well as the prospects of, and developments and business strategies for VASCO and our operations, including the development and marketing of certain new products and the anticipated future growth in certain markets in which we currently market and sell our products or anticipate selling and marketing our products in the future. These forward-looking statements (1) are identified by use of terms and phrases such as 'expect', 'believe', 'will', 'anticipate', 'emerging', 'intend', 'plan', 'could', 'may', 'estimate', 'should', 'objective', 'goal', 'possible', 'potential' and similar words and expressions, but such words and phrases are not the exclusive means of identifying them, and (2) are subject to risks and uncertainties and represent our present expectations or beliefs concerning future events. Although VASCO believes that our expectations are reasonable, we can give no assurance that these expectations will prove to be correct. VASCO cautions that the forward-looking statements are qualified by important factors that could cause actual results to differ materially from those in the forward-looking statements. Factors that could cause actual results to differ materially from those contemplated above include, among others, unanticipated costs associated with DigiNotar's bankruptcy or potential claims that may arise in connection with the hacking incidents at DigiNotar. Additional risks, uncertainties and other factors have been described in greater detail in our Annual Report on Form 10-K for the year ended December 31, 2012 and include, but are not limited to, (a) risks of general market conditions, including currency fluctuations and the uncertainties resulting from turmoil in world economic and financial markets, (b) risks inherent to the computer and network security industry, including rapidly changing technology, evolving industry standards, increasingly sophisticated hacking attempts, increasing numbers of patent infringement claims, changes in customer requirements, price competitive bidding, and changing government regulations, and (c) risks specific to VASCO, including, demand for our products and services, competition from more established firms and others, pressures on price levels and our historical dependence on relatively few products, certain suppliers and certain key customers. Thus, the results that we actually achieve may differ materially from any anticipated results included in, or implied by these statements. Except for our ongoing obligations to disclose material information as required by the U.S. federal securities laws, we do not have any obligations or intention to release publicly any revisions to any forward-looking statements to reflect events or circumstances in the future or to reflect the occurrence of unanticipated events.

This document may contain trademarks of VASCO Data Security International, Inc. and its subsidiaries, including VASCO, the VASCO 'V' design, DIGIPASS, VACMAN, aXsGUARD and IDENTIKEY.

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'We are thrilled with the release of Wirecast 4.3, which adds even more sophisticated capabilities for streaming multi-camera live events,' said Filippa Hasselstrom, Director of Desktop Product Marketing at Telestream. 'The new features in 4.3 enable anyone, from video novice to professional, to easily and cost-effectively produce more complicated live streamed productions, incorporating multiple remote and local live sources, as well as recorded video.'

The new live thumbnail feature in Wirecast 4.3 enables real-time monitoring of all live source shots in the shot window. This allows users to see exactly what's happening on each live input at any point in time, making the process of switching between multiple live cameras faster and more manageable.

Wirecast 4.3 now displays a countdown clock whenever an imported video clip is playing, showing the time remaining before the video clip ends. This enables users more precise information to prepare for upcoming switches.

The addition of an innovative new plugin, developed by Teradek for Wirecast Pro enables flexible and economical live streaming options for easier capture of remote sources and more scalable publishing of local sources.

This plugin enables the Teradek Bond (bonded 3G/4G uplink) or the Teradek Cube (via Internet connection) to capture and send live video to Teradek's Sputnik server software running in the cloud or on a server -- even from private IP addresses, bypassing firewall restrictions. Wirecast Pro easily pulls in the live remote sources from Sputnik; effectively enabling users to easily connect any remote video source on any network to a Wirecast system located anywhere.

The integration with Teradek Cube also supports UDP Multicasting, providing a one-to-many distribution solution without bogging down the network. This is ideal for live events where multiple parties want to tap into one video source for multiple distributions to their own channels.

Wirecast is the only cross-platform, all-in-one live streaming production software that enables capture, live production, and encoding of live streams for broadcast to multiple servers and platforms simultaneously. Wirecast is ideal for streaming or recording live internet shows, broadcasting breaking news and sports, streaming live concerts, transmitting church services, corporate meetings, lectures and more.

Wirecast is being demonstrated at Streaming Media East booth 101 in New York City on May 21-22, 2013. More information and a free trial are available at www.telestream.net/wirecast/.

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Trademarked company and product names are the property of their respective companies.

About Telestream
Telestream provides world-class live and on-demand digital video tools and workflow solutions that allow consumers and businesses to transform video on the desktop and across the enterprise. Many of the world's most demanding media and entertainment companies as well as a growing number of users in a broad range of business environments, rely on Telestream products to streamline operations, reach broader audiences and generate more revenue from their media. Telestream products span the entire digital media lifecycle, including video capture and ingest; live and on-demand encoding and transcoding; playout, delivery, and live streaming; as well as automation and orchestration of the entire workflow. Telestream corporate headquarters are located in Nevada City, California. The company is privately held. For more information, visit www.telestream.net.

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With the proliferation of smartphones and other devices, current networks cannot keep pace with the demand. The need exists for a new generation of easily installed, reliable and environmentally sensitive fiber optic networking technology that can meet the demands of today's users and anticipate those of the evolving mobile era.

'The wireless needs of the modern organization – be they a large enterprise, an educational institution, or a hotel and convention center – are changing faster than traditional technology approaches can manage,' said Mike O'Day, vice president, Wireless Networks with Corning. 'The ONE Wireless Platform combines all of these distinct connectivity needs into a single, unified infrastructure. The platform not only meets the demands of today, but also includes a modular design that provides the scalability required to support future services and applications.'

Station Casinos, a premier gaming, hotel, and entertainment company operating in and around the Las Vegas area, turned to Corning and its new ONE Wireless Platform to provide the best possible wireless service to staff and guests.

As the owner and operator of nine major hotel/casinos, including premier venues like Red Rock Resort and Green Valley Ranch Resort, Stations' technicians understand the challenge of providing mass-demand cellular and Wi-Fi coverage. But they needed more. CIO Abe Hong called on Corning and the distribution channel, Anixter, for a leg up in the hyper-competitive gaming and hospitality market.

"The Corning ONE™ Wireless Platform offers virtually unlimited bandwidth on which to deliver cellular and Wi-Fi right to the access point.' Hong said. 'The converged, modular, and all-optical infrastructure will give us the capabilities we need today with the flexibility to expand in the future. Moreover, my team saw significant savings on equipment, space, and cabling when we extended our Wi-Fi upgrade over the platform. We are excited to be rolling out this new platform to Red Rock and other properties to provide our guests and staff unparalleled wireless services.'

With the launch of the Corning ONE Wireless Platform, Corning's distributed antenna system portfolio expands beyond traditional DAS, supporting nearly every connectivity need from lower power, cost-effective deployments inherent in small office buildings to the massive bandwidth and coverage needs of public venues such as convention centers and stadiums. The Corning ONE Wireless Platform meets the demands of today and the future by providing optical bandwidth to the edge of the network.

Visit Corning's exhibit (booth #2455) at CTIA 2013™ to learn more about the Corning ONE Wireless Platform and the complete portfolio of flexible wireless solutions designed to address the ever-growing demand for wireless coverage and capacity.

Forward-Looking and Cautionary Statements
This press release contains 'forward-looking statements' (within the meaning of the Private Securities Litigation Reform Act of 1995), which are based on current expectations and assumptions about Corning's financial results and business operations, that involve substantial risks and uncertainties that could cause actual results to differ materially. These risks and uncertainties include: the effect of global political, economic and business conditions; conditions in the financial and credit markets; currency fluctuations; tax rates; product demand and industry capacity; competition; reliance on a concentrated customer base; manufacturing efficiencies; cost reductions; availability of critical components and materials; new product commercialization; pricing fluctuations and changes in the mix of sales between premium and non-premium products; new plant start-up or restructuring costs; possible disruption in commercial activities due to terrorist activity, armed conflict, political or financial instability, natural disasters, adverse weather conditions, or major health concerns; adequacy of insurance; equity company activities; acquisition and divestiture activities; the level of excess or obsolete inventory; the rate of technology change; the ability to enforce patents; product and components performance issues; retention of key personnel; stock price fluctuations; and adverse litigation or regulatory developments. These and other risk factors are detailed in Corning's filings with the Securities and Exchange Commission. Forward-looking statements speak only as of the day that they are made, and Corning undertakes no obligation to update them in light of new information or future events.

About Corning Incorporated
Corning Incorporated (www.corning.com) is the world leader in specialty glass and ceramics. Drawing on more than 160 years of materials science and process engineering knowledge, Corning creates and makes keystone components that enable high-technology systems for consumer electronics, mobile emissions control, telecommunications and life sciences. Our products include glass substrates for LCD televisions, computer monitors and laptops; ceramic substrates and filters for mobile emission control systems; optical fiber, cable, hardware & equipment for telecommunications networks; optical biosensors for drug discovery; and other advanced optics and specialty glass solutions for a number of industries including semiconductor, aerospace, defense, astronomy, and metrology.

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This upgrade includes a new Valet Importer, which can load data from almost any data source into RealtyJuggler with just a single click.  "Loading fresh prospects into RealtyJuggler has never been easier.  Send us a sample of the data you need imported and we can create a customized importer menu specifically designed for that data format.  This is perfect for loading tax data, MLS data, or any other data source that you import on a regular basis into RealtyJuggler." said Scott Schmitz President/CEO of RealtyJuggler.

A number of improvements have also been made to the RealtyJuggler Email Feed.  The Email Feed loads prospects from any web site into RealtyJuggler automatically.  Leads can be loaded from your web site, lead aggregator web sites such as Zillow and Trulia, as well as blogs.  RealtyJuggler also offers an open-house web app that can be used to collect contact information from open house visitors.

In today's competitive environment, REALTORS and other real-estate professionals need efficient ways to respond quickly to fresh leads, as well as generate new business from database farming.  RealtyJuggler provides a centralized environment where all leads, regardless of source, are aggregated into a single unified database where they can be incubated using an automatic DRIP eMail sequence, placed on a touch-cycle and cultivated for best results.  Agents can take charge in bringing fresh deals to the table and generating new revenue using these simple tools.
 
RealtyJuggler continues to make things simpler for our members and these new features are focused on creating a streamlined experience for RealtyJuggler members.

Improvements have also been made to the Google Synchronization of both Contacts and Calendar between RealtyJuggler and any smart-phone.  In particular, iPhone contacts now support phone number labels, custom fields are synchronized with increased fidelity, and improvements have been made in Android synchronization as well.

About RealtyJuggler - RealtyJuggler is a cloud-based real estate software product for real estate agents and REALTORS. The software can be used for prospecting, touching past clients, transaction management and much more. RealtyJuggler is sold on a membership basis for $99 per year. It is multi-user and contains numerous features designed specifically for real estate, including transaction management, listing feedback, DRIP Letters, real-estate flyers, the ability to print mailing labels and much more.

About RealOrganized, Inc. - RealOrganized was founded in 2003 by a former executive from AOL and a top real estate agent, each with over a dozen years experience in their respective fields. The company's mission is to create organizational software for the real estate industry. Visit http://www.RealtyJuggler.com for more information.
 
Contact:  
RealOrganized, Inc.
RealtyJuggler Real Estate Software
http://www.RealtyJuggler.com
Telephone: (970) 672-3467
 
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Today, nearly 15 percent of all new enterprise application functionality is written in COBOL. The programming language also powers many everyday services such as ATM transactions, check processing, travel booking and insurance claims. With more than 200 billion lines of COBOL code being used across industries such as banking, insurance, retail and human resources, it is crucial for businesses to have the appropriate framework to improve performance, modernize key applications and increase productivity.

IBM Enterprise COBOL for z/OS, enables developers to deliver significant performance improvements in their business critical applications. For example, applications using the new compiler have shown performance increases of 10 to 20 percent.

'COBOL powers many of the critical systems people rely on everyday,' said Kevin Stoodley, Rational chief technology officer and IBM Fellow. 'With this new software, IBM is helping companies reduce operating costs and processing time associated with these applications while delivering new capabilities to take advantage of cloud, Web and mobile devices.

The new software helps companies deliver innovative solutions to their customers and reduce costs by:

· Providing support for Java 7, new UTF-8 built-ins, debugging enhancements, and support for unbounded tables and groups.

· Supporting a new level of z/OS System Management Facilities (SMF) tracking, which allows users who implement sub-capacity tracking to reduce their administrative overhead.

· Improving control over XML documents with the z/OS XML parser, allowing parsing workload to be off loaded to specialty engines to reduce operating costs.

IBM Enterprise COBOL for z/OS v5.1 compiler works with the latest versions of IBM Customer Information Control System (CICS), Information Management System (IMS) and DB2 software and is expected to be available later this quarter.

IBM was recently named the number one vendor in the Gartner market share for Application Development software with 22.4% share (Gartner, Market Share: All Software Markets, Worldwide, 2012, March 29, 2013).

For more information, visit http://www-03.ibm.com/software/products/us/en/entecoboforzos

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The new functionality is the next timely step of the development plan for the website. 'In January Bullfax.com unveiled its new design, which was warmly welcomed by our readers. Our main goal is to become a useful and resourceful website for financial data, providing the latest and breaking news from all around the globe. Our new user registrations are based on existing social media platforms and will allow our readers to form a natural community' said Mr. Vesselin Drangajov - the site's founder.

In the last couple of years Bullfax.com has been developing services, that aim to provide a unique overview on a wide variety of news resources; the site has implemented innovative formats such as our Live Markets Map. The increasing number of readers and their loyalty shows that the website is a useful tool to traders as well as well as to the general public.

'I was the first to test Bullfax.com's new option for registration and I was pleasantly surprised how easy and quick can everything be done. You can easily sing via your profile in the social networks and use all the new functionalities the website gives you. This is something really useful to our dedicated readers.' commented Ivana Dragoeva, a lead Editor at Bullfax.com.

In the coming weeks Bullfax.com plans to keep expanding its platform. The increasing significance of social networks and mobile in news delivery means that news services need constant innovation to maintain relevance and growth.

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